About Us:

Lubing Systems is a leading provider of innovative systems for the poultry and horticulture industries in North America. We specialize in poultry drinking systems, egg conveyors, evaporative cooling, high-pressure fogging, and moving gutter controlled-environment agriculture (CEA) solutions.

As company dedicated to a tradition of innovation and excellence, we strive to provide the best products and service to our customers in the poultry and horticulture industry. We could not provide such excellent service without placing a huge emphasis on cultivating a positive work environment with a strong sense of community and teamwork. 

Job Scope

Lubing USA is looking for an energetic, motivated, and self-managing individual to join our team as a Field Service Technician. The focus of this role will be to lead installations, troubleshooting, maintenance, and startup of industrial/agricultural equipment as well as assist with the planning of future projects. Achieving outstanding customer satisfaction is the top priority of this position. The job of a Field Service Technician requires frequent travel to project sites around the country in both horticulture and poultry facilities.

Duties / Responsibilities

• • Perform all required on-site activities related to equipment installation, troubleshooting, repair, maintenance, and end user training
  • Lead and assist contractors with installations, startups, and troubleshooting
  • Identify issues and suggest/implement solutions in the field
  • Track and document the progression of installation work
  • Run conveyor simulation tools during farm visit to diagnose operational issues and propose solutions
  • Review and promote equipment service contract options with customers and assist sales team with establishing these contracts
  • Build trusting relationships with customers by providing exceptional customer services
  • Travel required approximately 75%+ annually or 40 total weeks
  • While not traveling, assist with technical support via phone calls, emails, etc. received from customers or other personnel in the field
  • Collaborate closely with the technical/engineering teams

Requirements / Qualification of this Role

• • Excellent self-managing, organization, communication, and leadership skills are required
  • Prior field service or mechanical assembly experience is required
  • Prior experience in poultry or other agricultural industry is a plus
  • Strong mechanical and electrical troubleshooting background preferred
  • High-level ability to test, troubleshoot, service, and repair
  • Computer skills (Microsoft Word, Excel, Outlook)
  • Must have skills to compose emails and trip reports to include pictures, sketches, etc. taken while onsite
  • Experience in all aspects of travel: booking flights, accommodations, rental cars, and tracking expenses
  • Good communication skills, ability to work under pressure
  • Must be able to lift up to 50 lbs. and work in an agriculture environment including extremes in temperature with continuous walking, reaching, climbing ladders, bending and kneeling
  • Ability to adapt to dynamic work schedules, flexible shifts, and ability to travel on short notice

Job type:  Full time

Benefits:

• • Health Insurance, Vision Insurance, Dental Insurance, Supplemental Insurance, 401(k)

Travel Expenses:

All expenses related to business travel paid at first by employee and then reimbursed by the company through submission of an expense report. Mileage on personal vehicle paid at IRS maximum rate.

If you are a good fit and interested in joining our Lubing family, please send your resume to info@lubingusa.com